| Feature | Manitou | SIMS |
|---|---|---|
| Action Patterns (step-by-operator instructions) | Yes | No |
| Enhanced Action Patterns (logic-based actions) | Yes | No |
| One Account - All Equipment (Transmitters) | Yes | No |
| Each Contact has all Contact Points assigned to one record. | Yes | No |
| Reports that can be customized for content. | Yes | Yes - requires Formwriter III |
| On-board report scheduling. | Yes | Yes - requires Formwriter III |
| Global Holiday configurable to individual customer needs. | Yes | Yes |
| Event Maps and Global Signal Processing. | Yes | No |
| Signal Programming for Delay at multiple levels (Customer, Transmitter, Global) | Yes | Yes |
| Individual Duress Passwords (passcodes) | Yes | Yes |
| Global Call Lists | Yes | Yes - Notify Accounts |
| Relies on Operators to read Notes/Comments | No | Yes |
| Simple Keystroke Navigation | Yes | Yes |
| Emailing for Reports | Yes | Yes |
| Automated SMS | Yes | Yes |
| Automated Outbound Text-to-speech calls | Yes | No |
| Internal Instant Messaging (tracked) | Yes | No |
| >50 Resolution Codes | Yes | No |
| Email Reports right from the Production | Yes | Yes |
| On-board Service Module | No | Yes |
| One-click Temporary Schedules | No | Yes |
| Search and Replace through User Interface | No | Yes |
| Global Zip Code Validation | Yes | Yes |
| Copy/Paste into Customer Records | Yes | Yes |
| Auto-Dialing through TAPI interface | Yes | Yes |
| Web App for Technician User | Yes | Yes |
| Website for Customer/Dealer Use | Yes | Yes |
| Dealers can do full data entry (including new account entry when given permission to do so) | Yes | Limited data entry |
| App for Solo Workers | Yes | No |
| App for Personal Safety/Health (PERS) | Yes | No |
| Electronic Logger for Receiver Printer Output | Yes | Yes |
| DR Solution | Yes | Yes |
| Floor plans available to view - interactive | Yes | No |
| Live Video Verification | Yes | Yes |
| Access Control Integration | Yes | No |
| GPS Integration | Yes | No |