Troubleshooting Action Patterns

Testing and Troubleshooting Action Patterns

1. Load a Customer for testing the action pattern.
2. Navigate to the Systems and Programming then add an Event (Event Actions Programming) and tie that Action Pattern to that event and zone.  
3. Track the Customer to yourself.
4. Open the Manual Signal form and select the system and transmitter where the programming resides.
   1. Enter the event code and zone (when noted) that should receive the action pattern.  
   2. Send the Manual Signal.
5. Verify
   1. Is the Action Pattern Correct?
      • If not:
        • It could be that the event or the zone is incorrect on the programming.
        • Or, the record didn't save.
        • Or, there is some Raw Event programming on the Customer or Transmitter Type overriding the event.
   2. When action-ing the items do they function as expected?
      • If not:
        • Check the item.  Is it entered correctly?  Does it have a query that is failing?
   3. Does the "happy path" work as expected?
      • If not:
        • Check any logic or nesting.
   4. Does the "negative path" work as expected?
      • If not:
        • Check any logic or nesting.
6. After successful verification, the Action Pattern is ready for release.