Data Handling - Log Line

The Data Handling Log Line command provides a vehicle to collect and enter data into the alarm, and customer, activity log while processing alarms.  This feature may collect variables and insert collected data from them into the customer activity log.

Example Log Lines

  • The Customer responded @DISP for Dispatch.
  • @ALRMCNT {ED}(s) received in the last 5 minutes.
  • Operator observed @VIDEOVIEW at the location.
  • Customer notified.  They will arrive at the location in @ETA minutes.  They are arriving in a @AUTODESCR

Script Messages allow the automatic collection of alarm based data and the Variables, preceded by the at symbol (@), collect data from the items related to or during the alarm processing.