Script Message Codes

Manitou Script Messages enables users to dynamically add information from the account and alarm history for sending messages and creating action patterns to leverage logic and inform alarm operations.  The following is a listing of the available Script messages in Manitou.  

Code Script Title Description
{DN} Alarm Event Date/Time Local Time Zone
{DT} Event Date   Date Event Arrived in Manitou
{TM} Event Time   Time the Event arrived in Manitou
{DU} Alarm Event Date/Time  Universal (UTC) Time
{AT} Alarm Event audible type Silent or Audible
{ET} Event Description  Plain Text of the Event presented to Manitou
{PR} Event Pirority Priorities (1-99)
{DE} Event Code   Translated Event presented to Manitou.
{CA} Event Cateogry   Category where the event resides.
{AR} Event Area   The Area or Partition upon which the event resides.
{AD} Area Description   Plain Text describing the Area (or Partition)
{ZN} Event Zone   The zone/point upon which the event arrived.
{ZD} Zone Description   Plain Text describing the Zone/Point
{PO} Point ID   The further description of the Event from the TX, or customer Programming.
{CM} Event Comment   Any text tied to the event or the USER name assigned to the User number.
{FE} FEP Number   Front End Processor that sent the Event into Manitou.
{RE} Receiver Number   Receiver that communicated the event into Manitou
{LI} Line Number   The Receiver Line that received the Event into the Receiver.
{RL} Receiver Line Prefix   The identifier that is applied to the Event to direct to Customer Accounts.
{TX} Transmitter ID   The monitored panel identification number.
{TT} Transmitter Type   The default communications type for the transmitter.
{CN} Customer ID   The customer Record Identifier.
{NA} Customer Name   Plain text description of the Customer Record.
{A1} Customer Address Line 1   Primary Street Address of the Monitored site.
{A2} Customer Address Line 2   The Secondary address (unit, suite, apt,..) of the Monitored site.
{A3} Customer Address Line 3   If necessary and in use.
{CS} Customer Cross Street   Locates the value within the monitored site record for Cross street.
{CV} Customer Subdivision   Locates the value within the monitored site record for Subdivision.
{AC} Customer City/Town   Retrives the monitored site's city value.
{AS} Customer State/Province   Retrieves the monitored site's State or Province value.
{AP} Customer Zip/Postal Code   Retrieves the monitored site's Zip, postal, or post code.
{CC} Customer Class Code   Retrieves the Class code on the monitored record.
{CG} Customer Group Code   Retrieves the Group code on the monitored record.
{PH} Customer Telephone number   Retrieves the primary phone number on the monitored account.
{BC} Customer A/R Company   Retrieves the Accounting company on the monitored account.
{BN} Customer A/R Number   Retrieves the Accounting ID for the monitored account.
{AN} Alarm Company Name   Retrieves the configured name of the Monitoring company.
{RN} Callback Phone number   Retrives the phone number with the callback identifier.
{DI} Dealer ID  Retrieves the Dealer ID from the monitored record.
{DL} Dealer Name Retrieves the Dealer Name from the monitored record.
{BI} Branch ID Retrieves the Branch ID from the monitored Account
{BR} Branch Name Retrieves the Branch Name from the monitored Account
{PT} Panel Type Retrieves the Panel Type for the applicable system on the monitored account.
{PD} Panel Description Retrieves the Panel Description for the applicable system on the monitored account.
{YN} System Number Retrieves the System number for the applicable system on the monitored account.
{YD} System Description Retrieves the System description for the applicable system on the monitored account.
{YT} System Type Retrieves the System Type for the applicable system on the monitored account.
{YI} System ID Retrieves the System ID for the system on the customer record.  
{SN} Event Sensor Retrieves the Sensor from the Customer or Transmitter programming.
{DV} Event Device ID Retrieves the Device ID related to the incoming event.
{DD} Event Device Description Retrieves the Device decsription related to the incoming event.
{SC} Event Sector Retrieves the sector number for the event related to the incoming event.
{SD} Event Sector Description Retrieves the sector details for the event related to the incoming event.
{UC} Contact Name Retrives the related contact person's name from within the monitored account.
{UP} Contact's Contact Point Retrieves the details fo the contact person's contact point (email, phone, etc.)
{UT} Contact's Contact Point Type Retrieves the details fo the contact person's contact point (email, phone, etc.)
{US} Contact's Subtype Description How the person is listed based on their type.
{UD} Contact's Contact ID When global, retrieves the ID for the Global contact.
{VR} Event Confirmed Status Verifies if an alarm event is confirmed.  
{UL} UL Grade Retrieves the UL Grade on the monitored record.
{RT} UL Response Time Retrieves the UL Response time for the monitored record.
{UI} User/Operator ID Returns the User or Operator ID for the log details.  
{RD} Report Description Inserts the report description into an outgoing email.  
{AF} Attach Data File When applicable the command locates and includes the binary file available.
{ME} Serial Number Returns the Serial number of the monitored site record.
CLOG{0} Current Month Customer Log Returns values from the Current month's Customer Activity log.
CLOG{1} Previous Month Customer Log Returns values from the Previous (1) month Customer Activity log.  Each subsequent month looks back that many months.
{U1}…{Unnn} User Defined Field Returns the value of the numbered User defined field.

Additional Notes:

  • {CM} is used most often for including the User number or Name on Open/Close and other “user” events.
  • When using DNIS {LI} presents the number 999 for the line.
  • {RN} references a callback number housed on either the dealer or Monitoring company record.
  • {RD} is only for use on the outgoing script for Emails of Reports. Also, no other codes will auto-format within this script message.

The linked spreadsheet allows the ability to search for specific key words to narrow the list.  

ScriptMessageCodes.xlsx