Manitou - Getting Started

Articles

Your Manitou Guide: Start Here
We've put together the below outline to guide you on your knowledge journey. For a complete list of all the Manitou content, reference our Manitou Knowledge Base (KB) . We recommend you start with watching the Manitou Overview eLearning ....
System Requirements New
When replacing or purchasing new hardware for the Manitou system, please review these minimum requirements prior to purchase.   We highly recommend companies purchase the most and very best the company can afford greater than theses minimums. ...
Logging on to Manitou Web Client
The Manitou software makes handling alarms and managing accounts a simple, efficient task. For most functions, the Operator will work from the Manitou main interface screen. Whether the primary function is to handle alarms or process data entry, ...
Manitou Overview eLearning
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Manitou Web Client Overview
Manitou Overview New
Upon arrival into Manitou, users receive their initial view of the Manitou Web Client.  The following details the specifics of this and how to customize items.   Initial Page The initial page loads the default Dashboard and Operator-specif...
Manitou Overview Hamburger Icon Menus New
Upon arrival into the Manitou Web Client, the header notes the user is Home.   Manitou Web Client Header The Header displays HOME upon arrival into Manitou.  Hamburger Icon The first item on the left is the Hamburger Icon.  This...
Manitou Overview Shortcut Icons New
The Header displays HOME upon arrival into Manitou.  Manitou Web Client Header Shortcut Icons The Shortcut Icons may be customized to user preferred icons.  This allows quick access to the features the user accesses most...
Manitou Overview Action Shortcuts New
The Header displays HOME upon arrival into Manitou.  Manitou Web Client Header Action Icons Action Icons change based on the context of what items are open within the main workspace.  Upon initial log into Manitou, the Action I...
Manitou Overview Navigator New
The left-hand portion of the Manitou Web Client is the Navigation card/frame.  Home Tab This section contains direct access to My Dashboard , Current open items.  Any items active for the user, list with the current in-focus item lis...
Manitou Overview Standard Dashboard New
The default dashboard loads to users when they first log into Manitou is the Standard dashboard. Initial Standard Dashboard The initial dashboard shows no recent customers or alarm customers as the user has yet to complete any of those ac...
Manitou Overview Dashboard Recent Customers New
The Standard Dashboard displays, when available, the user's Recent Customers and Recent alarm Customers. Recent Customers The last 10 customer records opened for view or editing list in the Recent customers section of the Standard Dashboa...
Manitou Overview Dashboard Statistics New
The Standard Dashboard also contains statistics that help clarify and note specific details within the company's accounts. Counts The Counts section details the number of customer account records by Active , Inactive , Pending , and Deactiv...
Manitou Overview Alarm Counts and Watchdog Messages New
Across the bottom of the Manitou Web Client screen are two key items: Alarm Counts, User details, and Watchdog messages.   Alarm Counts The Alarm Counts section displays the alarms active in the alarm queue as the current time based on th...
Standard Icons in Manitou Web Client
The following are standard options throughout Manitou. Important:  Some options are only visible once you place your pointing device on a card or near a particular field.   Icon Description   Main Menu –...
Manitou User Settings New
The Settings icon enables the Settings for users to customize their system, change their password, and customize items related to the user's experience. Manitou Web Client Settings Options Adva...
Custom Dashboards New
The Manitou Web Client allows, those with permission, the ability to create custom Dashboards.   Creating a Dashboard Click the Edit pencil on the Standard (default) Dashboard.      Add a Layout Enter a description...
Customer Watch List New
The Customer Watch List is designed to draw attention to a small number of accounts for operational awareness.   Adding a Customer to the Watch List Load the Customer Record.   Click the eyeball icon (👁️).   Where t...
UL Monitoring Layout New
If UL monitoring is a requirement, create a custom UL layout as follows: On the Home page, click Edit pencil  then Add Layout . Create a new layout for UL requirements, for example, UL Tracking . Click Select Details  for th...
Account and Entity Types New
There are different record types in Manitou, listed below, detail these elements. The account records include: Customer – Monitored Location . Commercial - Business Monitored location.  This can include any non-residenti...
Manitou Training Agendas
For virtual and onsite Manitou core training agendas, see below: Virtual Manitou Training Agenda Cloud Manitou Training Agenda Local Servers Onsite Manitou Training Agenda 3Day Cloud Manitou Training ...