Articles
Your Manitou Guide: Start Here
We've put together the below outline to guide you on your knowledge journey. For a complete list of all the SedonaOffice content, reference our Manitou Knowledge Base (KB) .
We recommend you start with watching the Manitou Overview eLearn...
Logging on to Manitou Web Client
The Manitou software makes handling alarms and managing accounts a simple, efficient task. For most functions, the Operator will work from the Manitou main interface screen. Whether the primary function is to handle alarms or process data entry, ...
Manitou Overview eLearning
CLICK HERE TO VIEW IN FULL-SCREEN ...
Standard Icons in Manitou Web Client
The following are standard options throughout Manitou. Important: Some options are only visible once you place your pointing device on a card or near a particular field. Icon Description Main Menu –...
Settings
When you click Settings , you have the following options:
You can select a default setting for descriptions of options. If you select Beginner, all descriptions display by default. If you select Advanced, you collapse (hide) all descri...
My Dashboard
Once you log on to Manitou 2.0, the My Dashboard is the first window to appear which provides a “snapshot” of important data and alarms. From this view you can use a standard dashboard or create one or more custom dashboards. The following opti...
Custom Dashboards
Note: The Custom Dashboard is only available at the Monitoring Company level.
Overview
With the Custom Dashboard you can tailor one or more dashboard views to fit your needs and wants, for example, you can add the following:
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UL Monitoring Layout
If UL monitoring is a requirement for your operation, create a custom UL layout as follows:
On the Home page, click Edit then Add Layout .
Create a new layout for UL requirements, for example, UL Tracking .
Click Select Detai...
Adding and Maintaining Account Records
There are different account types in Manitou, listed below, and the following sections detail each type. These records can be accessed in a variety of ways to include clicking main menu and then selecting File | New or Maintenance , or by doubl...
Submitting a case on the Customer Portal
To submit a case for an issue you may be experiencing, please follow the instructions found here .
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