Articles
Manitou Data Entry eLearning
CLICK HERE TO VIEW IN FULL-SCREEN ...
Auto-notify Open Close Events - 1
This article steps you through using Manitou to automatically notify customers when someone arms (closes) or disarms (opens) the site. Prior to the release of Post Processing Action Patterns, Manitou required the Open/Close service for Monitoring to...
Auto-notify Open Close Events - 2
This article steps through using Manitou to automatically notify customers when someone arms (closes) or disarms (opens) the site. Prior to the release of Post Processing Action Patterns, Manitou required the Open/Close service for Monitoring to be ...
Creating an Open/Close Schedule on a Dealer System Account
Creating an Open/Close Schedule within a Dealer System account makes that schedule available to link to the Dealer’s customer accounts. These can be mandated or a default to start the work based ...
CanCancel Programming and Cancel Commands
Manitou, and the Manitou Web client, offers the ability to apply CanCancel Transmitter Programming to Event Code, Transmitter, and Customer programming to hold an event in “pre-alarm” state for a prescribed period of time to allow for the restoring/...
Changing Account ID Numbers
This article details how to change a customer account number. In order to complete this action, there may be no active alarms in the alarm queue for this customer or any related customers (main/sub, master/related to master). Load the customer re...
Creating a Reminder
This article steps through the common features used when creating a Reminder. Reminders are created within the Customer record on the Systems form. Important Notes: Before creating your first reminder, take the time to find or create an Event C...
Default Person Types
This article details the numbers associated with the person types in Manitou. The Default person type on a customer record is Keyholder (1). # Description 0 Contact – A person with access to the site. May or may not have...
Reviewing Accounts On Test
This article shows where to review and update accounts On Test within Manitou 2.x Web client. Loading the On Test Inquiry in Manitou 2.x Web client: There are two ways to get to the On Test Inquiry within Manitou 2.x Web client. Press F6 on y...