BoldNet

BoldNet  is the new way to access information about your account online. We are excited to share with you the many ways this system can help you do your work better every day, working with your Monitoring Company as they transition to Manitou.   ...

Finding customers in BoldNet is quite simple and can also be highly detailed. We already covered how to quickly drill into a customer record through your statistics. But, if your customer is not easily accessible in your statistics, it is sti...

O nce the customer record loads, it loads to the main customer (Details) page.  The first thing you will notice is that there is now more information showing in the left-hand navigator. These items make up the pages of the customer re...

As an alarm installation company, you understand how you transmit alarm events from the monitored location to your alarm Monitoring Operation.  These guides walk through how signals are processed from the Monitored location into Manitou at your al...

Alarm operations often operate from a set of Standard Operating Procedures (SOPs) that determine how they will respond to each type of alarm received.  These SOPs are turned into the step-by-step, automated Action Patterns in Manitou.   Actio...

This guide steps through the process of logging into and navigating BoldNet Mobile for Technicians using it remotely. Configuring BoldNet Mobile  After downloading BoldNet from the appropriate store for Apple or Android device launch the...