Creating an Open/Close Schedule on a Dealer System Account

Creating an Open/Close Schedule within a Dealer System account makes that schedule available to link to the Dealer’s customer accounts. These can be mandated or a default to start the work based on the business standards.

In order to accomplish this you must have a Dealer System Account. Please see the steps to create the Dealer System Account.

Creating a link-able Open/Close Schedule

  1. Load the Dealer's System Account.
  2. Navigate to the Open/Close Schedules form. (OC Schedules)
  3. Click the Plus sign (➕) on the O/C Schedules card to add a new schedule.
  4. Give the schedule an ID.
  5. Select the Type:
    • Ignore = Don’t link
    • Default = Allow linked selection and local edits
    • Override = Allow linked and no local edits
  6. Add your Open/Close Schedule.
  7. Click Done.
  8. Save (💾) the record.

Linking a Customer to the Dealer’s Linked Open/Close schedule

  • Open a Customer record tied to the Dealer with the schedule.
  • Navigate to the Open/Close Schedules (OC Schedules).
  • Add a New schedule.
  • Drop down the Linked Schedule list and choose the appropriate Schedule.
    • The Linked schedule items are indicated by a truck. (🚚)
    • Tie the schedule to the appropriate area.
    • Save (💾) the record.

More Information

  • Example schedule IDs:
    • OC1
    • Standard
    • MAIN
  • Linked Schedule types allowed:
    • Permanent
    • Alternate
    • Holidays
    • Each Schedule type may be set individually for its linking type.