The Signal Count by Customer report produces how many Signals, Alarms, and Ignored Signals tripped by account for the account(s) and dates selected.
Report Parameters
- Customer ID - Which customer, or customers, to include. Please note, the system searching numerically if you are searching for a range.
- Customer Name - Which Customer Name, or Names, to locate. This is rarely used alone and will load with the customer name values after selecting the Customer ID.
- Dealer ID - Which dealer, or dealers, to include.
- Branch ID - Which branch, or branches, to include.
- Group Code - Which Group code, or codes, applied to accounts, to include.
- Class Code - Which Class code, or codes, applied to the accounts, to include.
- Signal Date - Range of dates to look for the items.
- Minimum number of signals/customer - Whole number of events per customer to be included within the report.
- Monitoring Status - Which accounts to include based on their state.
- Pending - New Account not yet active.
- Inactive - Non-monitored account that receives signals.
- Active - Monitored Account
- Deactivated - Non-monitored, non-logged account.
Options
- Event Codes - Filter for specific events.
- Event Categories - Filter for specific Event Categories.
- Log Record Types - Signal, Alarm, Ignored Signal
- Signals - Events that log to account history and do not display to an alarm operator.
- Alarms - Events that present to alarm operators.
- Ignored Signals - Events that through signal programming were ignored as alarms and logged to the account activity history.
- Group by - Chooses how the group the records returned.
- Order By - Chooses the ordering of the report results.
Advanced
The advanced selection allows the filtering by address or Company User Defined fields.
