Global Keyholder

In Manitou, a Global Keyholder serves as a centralized contact repository for individuals who are responsible for responding to alarm events across multiple accounts or locations. The purpose of the Global Keyholder is to streamline the managem...

When adding a Global Keyholder be sure you have all the information required to successfully create the record.  Items to collect are: Name Contact numbers Password  Adding a Global Keyholder Click the Hambu...

Global Keyholder Details form holds two cards:  Details and Contacts.   Details Contain the information entered when creating the new Global Keyholder.  You may edit and add additional information related to the keyholder such as their Tit...

The Global Keyholder Profile details the password, notes, availability, and Web membership details for that keyholder. Profile Card The Profile card contains all the information that enables the Keyholder to cancel alarms and access the ac...

When applicable, you may add User-defined details related to the Keyholder.  Contact User Defined Fields are managed in the Supervisor Workstation under Options.   If available, complete as necessary for the Global Keyholder. Remember to S...

Global Keyholders utilize only one type of General Schedule:  Keyholder Availability. Keyholder Availability  Keyholder Availability allows you to enable phone number contact points outside of hours they may answer.  For example if a pe...

Global Keyholders may have Maintenance Issues related to their information or contact details.  Maintenance Issues are found on the Authority record under the Maintenance Issues section.  The following link discusses and demonstrates the creation...