Contact Lists and Call Lists

Managing the persons and lists in your customer records.

Articles

Contact List
Contact Lists contain the Contacts for a record or monitored location.  Contacts are persons or entities that may access a Manitou record.   Types of Person Contacts Keyholder - A person responsible for responding to alarms and, with...
Default Person Types (Manitou Database)
This article details the numbers associated with the person types in Manitou. The Default person type on a customer record is Keyholder (1).   # ...
Call Lists
Call Lists are the order for calling contacts for an entity record, such as Customer , Dealer , Agency , Branch , Authority , and Monitoring Company .  Call Lists consist of persons and entities and the order of who to contact in...
Creating a Complex Call Lists
To jump quickly to sections within this article, click the links: General Schedules Contacts and Call Lists Adding Schedules to Call Lists Action Pattern Test Troubleshooting Introduction Quite often...