Contact Lists and Call Lists

Managing the persons and lists in your customer records.

Articles

Contact List New
Contact Lists contain the Contacts for a record or monitored location.  Contacts are persons or entities that may access a Manitou record.   Types of Person Contacts Keyholder - A person responsible for responding to alarms and, with...
Default Person Types (Manitou Database) New
This article details the numbers associated with the person types in Manitou. The Default person type on a customer record is Keyholder (1).   # ...
Call Lists New
Call Lists are the order for calling contacts for an entity record, such as Customer , Dealer , Agency , Branch , Authority , and Monitoring Company .  Call Lists consist of persons and entities and the order of who to contact in...
Creating a Complex Call Lists
To jump quickly to sections within this article, click the links: General Schedules Contacts and Call Lists Adding Schedules to Call Lists Action Pattern Test Troubleshooting Introduction Quite often...