Forms in the Tools Menu

The System Log provides a Supervisor with details of a specific user's activity on Manitou. Supervisors can also view user activities with the Report Server, Publisher, and Watchdog Messages. Viewing the System Log Navigate to the...

The Raw Data Log displays details regarding alarms and other signals received by Manitou. The data is displayed in the original format received by the Front End Processors (FEPs). The Raw Data Log is primarily used for diagnostic purposes but can...

The System Application Log allows users to view Manitou application log files. All of the applications in Manitou (e.g., the Broker, Sentry, Marshaller, etc.) report their activities and errors to the log. This information can prove helpful with sys...

The Voice Recordings function in the Manitou SWS records telephone conversations between a Monitoring Company and its contacts. The user can then play them back at a later time. To access the Voice Recordings function, users must have the Secur...

Account Creation/Maintenance Auto-generate contract number - When "Yes" is selected, this option automatically generates a contract number (Customer ID) for each new Customer Record entered. This number matches the serial number of the re...

The Ticket Printer module is utilized in the event of an emergency that disables Manitou from receiving or properly displaying alarms. If such an emergency occurs, Operators may still be able to respond to alarms and manually enter ticket details in...