Alarm Resolution

The Alarm Resolution report returns the alarm activity details based on the resolution code(s) applied to the alarm(s) when closed. 

Report Parameters

  • Customer ID - Which customer, or customers, to include in the report.  Please note, that the report server searches the database numerically if you are searching for a range.  
  • Customer Name - Which Customer Name, or Names, to locate.  This is rarely used alone and will load with the customer name values after selecting the Customer ID.
  • Dealer ID - Which dealer, or dealers, to include.
  • Branch ID - Which branch, or branches, to include.
  • Group Code - Which Group code, or codes, applied to accounts, to include.  
  • Class Code - Which Class code, or codes, applied to the accounts, to include.
  • Authority ID - filters the report results based on the Authority ID.
  • Date - Range of dates to look for the items.  
  • Resolution Codes - filters the report results based on the resolution code(s) selected. 
  • Monitoring Status - Which accounts to include based on their state.
    • Pending - New Account not yet active.
    • Inactive - Non-monitored account that receives signals.
    • Active - Monitored Account
    • Deactivated - Non-monitored, non-logged account.

Options

The Options allow the filtering of the report results by Customer Type(s), Event Codes, and Event Categories.  Additionally, there are inclusion and sorting options.