System Reports - Activity Reports

The Alarm Cause Summary Report details the causes of alarms generated during a designated time period. Specifically, the Alarm Cause Summary Report displays the Event Categories, Resolution Codes, and the number of genuine and false alarms generated...

The Alarm Detail report contains the alarm activity details for a single or several Customer records. When this report is run with the defaults, the report groups by Customer and lists each alarm in sequential order. Generating an Alarm Detail ...

The Alarm Detail by Alarm Number Report runs a Report by Alarm Number. The Alarm Number is a unique number that combines the Customer Record Serial Number and the Alarm Sequence Number assigned by Manitou when the alarm arrived. When this Repor...

The Alarm Grading report rates various types of signals into categories and lists how many were in and out of compliance upon you viewing them within a specified time period for that type. Fields and Options Report Description - A la...

The Alarm Resolution Report displays the alarms received by Manitou and the manner in which they were resolved. The Report also displays the number of genuine and false Alarms and the number of Authority dispatch responses for each. Generating ...

The Alarm Response Report displays alarm response times for Manitou Operators. Generating an Alarm Response Report Perform the following steps to generate an Alarm Response Report: Navigate to the Reports menu, and select "Syst...

The Customer Activity Report is the most detailed Report available for obtaining Customer account activity information. The Customer Activity Report includes information on most Customer activities including opening, closing, out of service, and com...

The Daily Signals Report is similar to the Customer Activity Report with the exception of the manner in which the results display. While the Customer Activity Report displays results by the Contract number and then by the Alarm Report number, the...

The Handled Signals by Operator Report is a useful management tool to view the number of alarms Operators are handling. Generating a Handled Signals by Operator Report Perform the following steps to generate a Handled Signals by Operato...

The Last Signal Date Report allows a user to run a Report that displays the last date Manitou received a signal from a Customer. Generating a Last Signal Date Report Perform the following steps to generate a Last Signal Date Report: ...

The Signal Count by Customer Report details the number of signals, ignored signals, and alarms received for each Customer. An ignored signal is one that was ignored by Manitou (for e.g., when utilizing a programming feature such as Entry/Exit del...

The UL Response Report typically is for Alarm Investigators, these will be persons of an Agency. The person subtype that represents “runner” (for which the report will be looking for) is set as one of the two options. The other option is the mini...

The Unrestored Signals Report is typically run to verify if alarms received a restore signal, or if the account requires maintenance in order to clear out closed, but unrestored, alarms. The Report lists all alarms that are in Restore Required st...

The User History Report displays Operator login and logoff information. Generating a User History Report Perform the following steps to generate a User History Report: Navigate to the Reports menu, and select "System Reports". ...