The following are standard options throughout Manitou.
Important: Some options are only visible once you place your pointing device on a card or near a particular field.
Icon | Description |
| Main Menu – Click to display the central menu or a drop-down list on cards. |
| Data Entry / Alarm Mode – Indicates which “mode” you are in, Data Entry or Alarm Mode. Data Entry is the process where you create records for Customers, Dealers, and other entities within the system for all other functions to work properly. Alarm Mode is where you process an event by verifying and taking specific actions. Clicking Data Entry switches, you to Alarm Mode. Clicking Alarm Mode switches you to Data Entry. |
| Close – Click to exit the current Customer or card you’re on. |
| Clear – Click to undo any edits you’ve made. |
| Save – Click to keep any changes you’ve made. |
| Search – Click to perform a search. |
| Settings – Click to change your settings. |
| Log Off – Click to close Manitou 2.0 or to log on as a Global Keyholder with the option to choose an associated account. |
| Operations – Click for additional alarm handling options and to display On Test status. |
| Actions – Click to select from a variety of actions you can perform on an alarm. |
Icon | Description |
| Defer – Click to return an alarm to the queue, Suspend an alarm, or Defer an alarm to the Auto-Client for automated processing. |
| Finish – Click to close an alarm once the Action Patterns have been satisfied, you determine to cancel the alarm, or you close the alarm based on a Customer request. |
| Disaster Mode – Click to add, edit, and remove Disaster Mode settings. |
| Zone Status – Click to display any currently unrestored items. An unrestored item might be an alarm event that has a restore required and the restoring event has yet to arrive, or it could be a system item such as a Late To Test. |
| Dialer – Click to load the first available contact and phone number into the Auto-Dialer. |
| Display Address On Map – Click to display the address on a map while in Alarm Mode. |
| Legend – Click to view the description for alarms in the Alarm Queue. |
| Filter – Click to screen Alarm Queues, Activity Logs, Maintenance Issues, and so on. = Indicates a filter is at its default settings = Indicates custom settings have been applied to the filter = Click to reset the filter to its default settings |
| Edit Headers – Click to change table column headers. |
| Details – Click to expand or collapse specifics for a given field. |
| Add – Click to add information on a particular card. |
Icon | Description |
| Delete – Click to remove information on a particular card. |
| Edit – Click to revise information on a particular card. |
| Refresh – Click to see the latest updates on a particular card. |
| Start Watch / Stop Watch – Click to place a Customer on a Watch List. |
| As you advance in completing a process, for example, the Customer Wizard or Report generation, you can click sections of the progress bar to move backward/forward in your steps. The system indicates which step you’re on with a box highlighting the related label (waypoint). |
| Home – Click to return to the home panel. In Data Entry mode, the options are My Dashboard, Custom Dashboard, Current (a list of recent accounts you’ve opened from which you can select), and Open (account options for the currently selected account). In Alarm Mode your options are selecting from the Alarm Queue and Alarm Handling. |
| Notes – Click to open the Notes option. |
| IM (Instant Messenger) – Click to open the Instant Messenger option. IM flashes when you have a new message. Whenever you receive a message, it pops up informing you that you have a message and the name of the sender (top-right of the application as a toast). You can click and view the message from there. |
| Auto-Dialer – Click to open the Auto-Dialer. |
Icon | Description |
| Texting – Click to open the Texting option. Using this card you type a text message, select an output device, service provider, and contact, and key in a phone number. |
| Email – Click to open the Email option. Using this card you type an email message, address, and subject, and select an output device and service provider. |
| Lookup – Click to perform a search for a given field. |
| RLP/TX Search – Click to search by the combination of RLP (Receiver Line Prefix) and TX (Transmitter ID) to locate a Customer. |
| Copy/Move – For Transmitters, Areas, and Zones, you can copy or move data from one system to another. |
| Copy/Paste – Anywhere you see the Copy/Paste Requirements icon it indicates that you can copy data from a tab-delimited text file and paste the data into a related grid within Manitou 2.0. Clicking the icon provides details on the allowable copy/paste parameters. |
| Indicates a Dealer or Branch. |
| Indicates a Monitoring Company. |
| Indicates a Customer, and in some instances, you can click for advanced options. |