Manitou contains a number of records called entities. The following links load the details of each entity.
- Monitoring Company - The primary record for the Monitoring Center.
- Dealer - Installers and other groups that manage accounts.
- Agency - Businesses and Service providers with access to multiple customer records.
- Branch - Subdivision of accounts for reporting and contact purposes.
- Authority - Responding agencies, police, fire, medical and the like.
- Global Keyholder - Individuals that exist on more than one customer record or entity.