Comments are used most commonly on the Customer records. Customer record comments are used for specific details related to the site itself.
What are effective customer comments?
- Temporary information about the site.
- Construction.
- Changes to the Location.
- Facts about the location, such as:
- Dogs/Pets on site.
- KNOX box location and codes.
- Property specific details.
What are comments that could be managed elsewhere?
- Signal processing Instructions - Write an Action Pattern.
- Signal additional details - Zones, Point ID.
- Signal overrides - Programming.
- Time-based behavior - General Schedules, Transmitter Programming, Action Patterns.