We've put together the below outline to guide you on your knowledge journey. For a complete list of all the SedonaOffice content, reference our Manitou Knowledge Base (KB).
We recommend you start with watching the Manitou Overview eLearning.
Supervisor Workstation (SWS)
Supervisor Workstation KB Category
This section includes topics such as:
- Navigation
- Forms in the View, Tools, Maintenance, and Reports Menu
eLearning: Supervisor Workstation Overview
Manitou Web Client
Logging on to the Manitou Web Clients
Manitou Web Client overview of icons and navigation
Alarm Handling
This section includes topics such as:
- Alarm Queue
- Alarm Tracking
- Alarm Handling Guide
eLearning: Advanced Operations
Data Entry
This section includes data entry topics for:
- Dealer
- Authority
- Monitoring Company
- Branch
- Global Keyholder
Customer Wizard
This section includes topics such as:
- Setup of the customer using the wizard
- New Customer Entry complete guide
Action Patterns
This section includes topics such as:
- Action Patterns
- Enhanced Action Patterns
- Residential vs. Commercial Enhanced Action Patterns