Adding a New Technician

Technicians available for Maintenance Issue management are pulled from the specific person-type of Technician.  

Setting a Monitoring Company Contact to a Technician

1. Load the Monitoring Company record, navigate to the Contact List, then select the person who should be assigned as a Technician.
2. Click the pencil (✏️) icon and click Next to the Contact's Name & Address.  
3. Drop down the Contact Type and select Technician.
4. Click Done

The next Maintenance Issue created will have those contacts designated at technicians listed as available for Maintenance Issues.  

• Remember to save (💾) the record.