What is the purpose of the Customer Zone Status within the Areas and Zones?
The Zone Status shows the items that have yet to restore.
If an event code contains a Restore Required or alarm value, the Zone status shows that value within the customer record under the Areas and Zones, within the Zone Status section.
What might you see in the Zone Status:
- Unrestored events - This shows any events that have yet to receive their restoring event and have a Restore required.
- Restore Required may be a Customer, Transmitter, or Event Programming value or a Signal Processing Attribute on the Event code.
- The matching restoring event can automatically remove the alarming/trouble event.
- Late to Test -
- When a system or transmitter fails to send its required test within the test interval period, the Manitou Signal handler sends a Late to Test (*LT) event and sets the zone status for that system and transmitter.
- When the test signal arrives. Manitou automatically clears the Late to Test zone status.
- Alarm Status - These are events still in alarm in the system.
- Missing Event Programming - These are notices that an alarm tripped within the account that did not have an Action Pattern to present. This will not automatically restore from the Zone status; therefore, it will need to be manually removed. To ensure this doesn't occur on your system, ensure every event code, even non-alarming events, have an action pattern.