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Accessing the Users form allows Supervisors or Administrators , add, edit, or delete users from the Manitou system.
Each person accessing Manitou, whether it is the Operator Workstation, Supervisor Workstation, or Web client require a user co...
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The Raw Data Log displays details regarding alarms and other signals received by Manitou. The data is displayed in the original format received by the Front End Processors (FEPs). The Raw Data Log is primarily used for diagnostic purposes but can...
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The Manitou System Log displays the Manitou system details for a number of items.
System Log
The System Log is found under the Tools menu in Manitou.
Upon loading, the System Log lists the last 24 hours of log activity for a...
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The UL Response Report typically is for Alarm Investigators, these will be persons of an Agency. The person subtype that represents “runner” (for which the report will be looking for) is set as one of the two options. The other option is the mini...
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The Manitou Report Queue contains the recently completed reports in Manitou.
Load the Report Queue
Click the Hamburger Icon (≡)
Click Reports
Click Report Queue
Report Queue
The Report Queu...
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A monitoring center may place accounts On Test to ensure system functionality without dispatching emergency services.
This process is typically used for routine maintenance, system upgrades, or troubleshooting alarm signals. It's also don...
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Last Updated: 03/14/2025
in Data Entry Dealer Dealer Billing
Dealer Billing reports help complete the Billing process when linked to accounting software. For more on reports within the Manitou system, refer to Reporting .
Dealer Billing Reports
Customer Signal Count Generator - This is t...
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Last Updated: 03/14/2025
in Data Entry Customer The Customer User Defined Fields are created within the Supervisor Workstation under Options.
These global items are company-based tracking items that do not directly relate to the alarm monitoring software use and functions.
This in...
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Comments on Entity records consist of three main types: Temporary , Standing , and Special Instructions .
Temporary Comments are comments about the monitored location or entity that is true only for a specified period of time. Example...