There are different account types in Manitou, listed below, and the following sections detail each type. These records can be accessed in a variety of ways to include clicking main menu and then selecting File | New or Maintenance, or by double-clicking an account record from a list.
The account records include:
- Customer – Private residence or organization that has purchased and receives security monitoring, emergency, and alarm handing services.
- Dealer – Independent businesses that typically handle Customer installations of alarm and monitoring equipment.
- Authority – Emergency response Agencies such as police, fire, ambulance, and so on.
- Agency – Businesses that access secure business locations or private residences and offer some sort of service (for example, cleaning service or cash transportation service).
- Branch – Sub-offices of a main Customer location.
- Monitoring Company – The central station running Manitou.
- Global Keyholder – Primary contacts who can connect to multiple Customer records.
- TX Types – This allows for the designation of a specific set of Transmitter Types used by the system. This is useful when dealing with a large entity using numerous Transmitter Types.