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Last Updated: 04/10/2025
in How To Videos
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Last Updated: 03/13/2025
in Alarm Handling
The Alarm Queue allows an Operator to view and access alarms presented to the Manitou system. Alarms within the queue are ordered with the by priority and oldest alarm at the top. The Alarm Queue color codes based on the Manitou Options settings...
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Creating a General Schedule
Select the General Schedules on the Record, then click the Plus sign (➕) to the right of the word General Schedules.
Choose the General Schedule Type - This is very important to do first to reduce mis...
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Last Updated: 09/26/2024
in Data Entry Dealer The Dealer Programming form contains the Event Actions Programming and Post Processing actions related to the Dealer.
Event Actions Programming
Event Actions Programming overrides the company specified Action Patterns and alarm st...
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A monitoring center may place accounts On Test to ensure system functionality without dispatching emergency services.
This process is typically used for routine maintenance, system upgrades, or troubleshooting alarm signals. It's also don...
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This article details how to create Main and Sub-Accounts and link signals through the Main to the Sub-account.
Important Notes:
All signal processing happens on the MAIN account, and is passed through Transmitter Linking to the Sub ...
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The Handled Signals by Operator Report is a useful management tool to view the number of alarms Operators are handling.
Generating a Handled Signals by Operator Report
Perform the following steps to generate a Handled Signals by Operato...
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Manitou has the ability to send notifications after the completion of alarms, or in the absence of alarms. This is called Post Processing .
This article steps through how to add action patterns on the customer and dealer records to send these...