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Hotfix available 06/16/2025: For customers using Media Gateway, we corrected this reported issue: Media Gateway stops receiving complete information to process the menu item to put an account partially on test [00137164] These are the updated rel...
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Last Updated: 10/09/2025
in Data Entry Customer When sites integrate with the SedonaOffice accounting system, there are a few things to understand.
SedonaOffice contains Customer, Site, and System values that Manitou links to the Site and System levels as Manitou Customer and Manitou Syste...
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When sites integrate with the SedonaOffice accounting system, there are a few things to understand.
SedonaOffice contains Customer, Site, and System values that Manitou links to the Site and System levels as Manitou Customer and Manitou Syste...
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When Should I...?
This document outlines the common decisions that Monitoring Companies must make to determine which type of account or system to create in a Manitou record. Your company's Standard Operating Procedures (SOP) may vary. ...
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Last Updated: 10/04/2025
in Manitou Add Ons BoldNet Alarm operations often operate from a set of Standard Operating Procedures (SOPs) that determine how they will respond to each type of alarm received. These SOPs are turned into the step-by-step, automated Action Patterns in Manitou.
Mistake...
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Last Updated: 10/03/2025
in Manitou - Getting Started For your onboarding journey, check out this comprehensive guide. We've put together the below outline to guide you on your knowledge journey. For a complete list of all the Manitou content, reference our Manitou Knowledge Base (KB) . We r...
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Last Updated: 10/03/2025
in Manitou - Getting Started
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AutoText 2.0 represents a significant upgrade in communication management, offering robust features for both email and SMS notifications. NEW
All Notify Actions will now behave in a “Broadcast to All” manner. The previous “Broadcast to A...
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Contents
Router Configuration
Options common to both installations
Managely Configuration
Adding the Router to the Manitou Configuration
Starting the Router from the MSM
Creating an Accounting Company
Defin...
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After completing the import of the translations into the language utility for the desired language, it is important to test the changes by adding a user for the application you are translating and listing their primary language as the new language...