Updated Articles

  1. Language Utility - Uploading Translations

    Upon completing the translations, you may import the file back into the Language Utility.   Log in to the Language Utility. Connect to the Database. Select the Language. Click Import. Select the text file. The file imports. ...
  2. Language Utility - Prepare for Translations

    After connecting to the Language Utility, it is most useful to export the items to a file so that you may use external tools such as text editors or Excel to find and replace values.   Log in to the Utility. Connect to the Database. ...
  3. Language Utility - Getting Started

    The Manitou Language Utility is a service that allows you to translate Manitou features.  This is most often used when the organization is in a country other than the United States or offers access to some elements of Manitou, such as BoldNet, t...
  4. Loop Contacts Action Pattern - Logic - Restart

    Often, monitoring companies require three (3) attempts to contact responsible parties before leaving messages or ending their attempts.  This action pattern walks through creating a Loop for making these contacts.  Keyholder Loops can be created a...
  5. Manitou - QR - Bold Language Utility

  6. DEALER Guide - How Signals Process into Manitou

    As an alarm installation company, you understand how you transmit alarm events from the monitored location to your alarm Monitoring Operation.  These guides walk through how signals are processed from the Monitored location into Manitou at your al...
  7. DEALER Guide - BoldNet - Customer Details

    O nce the customer record loads, it loads to the main customer (Details) page.  The first thing you will notice is that there is now more information showing in the left-hand navigator. These items make up the pages of the customer re...
  8. DEALER Guide - BoldNet - Searching

    Finding customers in BoldNet is quite simple and can also be highly detailed. We already covered how to quickly drill into a customer record through your statistics. But, if your customer is not easily accessible in your statistics, it is sti...
  9. DEALER Guide - BoldNet - Introduction

    BoldNet  is the new way to access information about your account online. We are excited to share with you the many ways this system can help you do your work better every day, working with your Monitoring Company as they transition to Manitou.   ...
  10. Manitou and BoldNet Permissions Guide