Popular Articles

  1. Add a Customer

    How to create a new customer in Manitou.
  2. Release Notes Manitou 2.1 - Update 35

  3. Account and Entity Types

    There are different record types in Manitou, listed below, detail these elements. The account records include: Customer – Monitored Location . Commercial - Business Monitored location.  This can include any non-residenti...
  4. Data Entry Enhanced Action Patterns - Low Battery with AC Trouble (Web Client)

    Additional Notes: •    You will need to type this into your action patterns. •    Select and Case statements are found under Logic. •    Remember, when you open any IF statement you must always close it with an END IF. CLOG{0} = This month CLO...
  5. Customer Wizard - Inital Setup

    This is the first screen you'll see. Customer ID: Manually fill with alphanumeric characters or leave blank if your organization is set to auto-generate Customer IDs Country: Pick the country that is appropriate for the customer (not the Monitori...
  6. Changing Account ID Numbers

    This article details how to change a customer account number . In order to complete this action, there may be no active alarms in the alarm queue for this customer or any related customers (main/sub, master/related to master). Load ...
  7. Manitou Action Pattern Creation eLearning

    CLICK HERE TO VIEW IN FULL-SCREEN ...
  8. Manitou Overview Navigator

    The left-hand portion of the Manitou Web Client is the Navigation card/frame.  Home Tab This section contains direct access to My Dashboard , Current open items.  Any items active for the user, list with the current in-focus item lis...
  9. Manitou Overview

    Upon arrival into Manitou, users receive their initial view of the Manitou Web Client.  The following details the specifics of this and how to customize items.   Initial Page The initial page loads the default Dashboard and Operator-specif...
  10. CanCancel Programming and Cancel Commands

    Manitou, and the Manitou Web client, offers the ability to apply CanCancel Transmitter Programming to Event Code, Transmitter, and Customer programming to hold an event in “pre-alarm” state for a prescribed period of time to allow for the restoring/...