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**Filtering of the Alarm Queue should only be done under a supervisor or manager's direction!**
This article steps through how to filter the Alarm Queue, should the need arise.
Load the Alarm Queue.
Click the Filter icon.
S...
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This article details the numbers associated with the person types in Manitou. The Default person type on a customer record is Keyholder (1). # Description 0 Contact - A person with access to the site. May or may not have a key or password...
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This article details the numbers associated with the person types in Manitou. The Default person type on a customer record is Keyholder (1). # Description 0 Contact - A person with access to the site. May or may not have a key or password...
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This article details the permissions used on any contact list for persons accessing customer records. Permissions Suspended - This option disables all listed permissions for a person without needing to remove those permissions. This option is b...
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The Manitou Alarm Handling Options cover all features related to processing alarms in Manitou.
Action Pattern Call List Format
Call List contacts display either by name only or Name and Job Title. This is most often displayed with j...
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The Alarm Tracking Options determin how to manage the alarm processing in order to prevent overlapping dispatch and alarm processing.
Alarm Tracking for Operational Mangement
The Alarm Tracking options in this section work together to es...
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The Contact Point Device Defaults Options link to the specific values related to add-on features related to contact points (phone numbers, email addresses, etc.).
AutoText
The AutoText options define where, what, and how to send messag...
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The General Options contain the general system-related options for accounts, on test, and access.
Customer with "Pending" status to be made "Active" upon receipt of a signal
This option defines when to set a Customer's status to ...
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Manitou Permissions create the access for the Users within the User Groups for what they can see, view, edit, and remove within Manitou.
Permissions represent the features and functions within the Manitou system by the type of applicatio...