Updated Articles

  1. SWS - Maintenance Menu - Setup - Subtypes

    The Subtypes form allows users to add new subcategories (called "Subtypes") to Manitou items.  Users  may add (✏️) Subtypes to many of the following categories: ✏️ Action Pattern Categories - These allow subdivision of the Action P...
  2. SWS - Tools Menu - Options - Account Creation and Maintenance

    The Account Creation and Maintenance Options relate to the management of the customer, and all other entity, records within Manitou.  The following notes each option and how they function within Manitou. Auto-generate contract number   ...
  3. SWS - Tools Menu - Options - Output Details Options

    The Output Details Options set the company standards when sending items out of Manitou.  These options determine what displays on the emails, faxes , and pages, sent from Manitou. Email Output Options Email - From Address -  U...
  4. SWS - Tools Menu - Options - Password Options

    The Password Options set the expected values for creating passwords for users and BoldNe Use the options available on this form to define the minimum complexity requirements for passwords and account lockout rules.   When you select the...
  5. SWS - Tools Menu - Options - Purge Options

    The Purge Options set the values that rule how long to keep specific details.   Alarm activity detail to keep (days)  - Use this option to define the number of days you want the system to keep Alarm Activity details for analysis pu...
  6. SWS - Tools - Options - Reports Options

    The Reporting Options set the standards related to sending and managing reports in Manitou. Include primary receiver line prefix/transmitter ID with customer name  - This option defines whether and how to display the primary Transmitter'...
  7. SWS - Tools Menu - Options - Signal Processing Options

    The Signal Processing options detail the items related to alarm processing.   Address lookup for GPS signals and alarms  This option, when set to  Yes, the Signal Handler looks up the address for both Signals and Alarms. If set to No, addr...
  8. SWS - Tools Menu - Options - System Options

    The System Options review the features related to the Alarm Systems and features in Manitou. Dealer Billing These options relate to the items related to the Dealer Billing licened systems. Dealer billing by monitoring service...
  9. SWS - Maintenance Menu - Setup - Permissions - Create a Permissions Profile

    Creating a Permissions Profile in the Manitou Supervisor Workstation creates a set of permissions for those accessing the individual applications.  The following details the steps for creating a profile and applying it to a User Group and Users.  ...
  10. SWS - Maintenance Menu - Setup - Subtypes - Adding Subtypes

    The following walks through how to add a Subtype to Manitou for use in alarm operations. Navigate to the Maintenance menu ➡️ Setup ➡️ Subtypes Click Edit . Select the Subtype Group,   then click Add .   Confirm...