Updated Articles

  1. August 2025 - Expert Answers to Common Manitou Support Questions (video)

  2. Requesting a Login to the Customer Portal

    Email customer_support@boldgroup.com with the following information: Your company name Employee name [first and last] Employee title Employee email Employee telephone number (at least one of the following): Office telephon...
  3. Notes on Manitou Event Codes

    Manitou is designed to allow for easy to understand and consistent event codes and descriptions, therefore, the event maps point incoming event codes to SIA-like codes, such as BA for Burg, FA for Fire, etc.  There are additional event codes that...
  4. Access Control Card Lookup

    The Access Control Card Lookup report returns the Access Control cards listed in Mantiou. This is used specifically for accounts licensed for Access Control and has Access Control data housed in Manitou.   This requires Access Control Licensin...
  5. Manitou - Account and Signal Review eWorksheets

    Account and Signal Review eWorksheets Here is a copy that you can load onto your computer and fill out as you are working Account and Signal Review eWorksheets -Manitou Data Conversion Review.pdf  - the below is for reference. Summary: This docum...
  6. Release Notes Manitou 2.1 - Update 46 (August 2025)

  7. Screen Pop for Manitou Web Client

    Screen Pop for Manitou Web Client.pdf
  8. Script Message Codes

    Manitou Script Messages enables users to dynamically add information from the account and alarm history for sending messages and creating action patterns to leverage logic and inform alarm operations.  The fo...
  9. Release Notes Manitou 2.1 - Update 41 (April 2024)

  10. June 2025 - Mantiou and Stages Integration Spotlight: Innovative Integrations with Ajax (video)