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Created On: 09/03/2025
in SIMS We are committed to making your billing and payments experience clear and easy to manage. This guide outlines who to contact for AR inquiries, when to escalate, and how to make payments.
When to Reach Out
Please contact AR if you need as...
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Created On: 09/03/2025
in Manitou - Getting Started We are committed to making your billing and payments experience clear and easy to manage. This guide outlines who to contact for AR inquiries, when to escalate, and how to make payments.
When to Reach Out
Please contact AR if you need as...
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Created On: 08/29/2025
in Bold Group Webinars
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Manitou is designed to allow for easy to understand and consistent event codes and descriptions, therefore, the event maps point incoming event codes to SIA-like codes, such as BA for Burg, FA for Fire, etc. There are additional event codes that...
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Created On: 08/12/2025
in Data Entry Account and Signal Review eWorksheets Here is a copy that you can load onto your computer and fill out as you are working Account and Signal Review eWorksheets -Manitou Data Conversion Review.pdf - the below is for reference. Summary: This docum...
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Screen Pop for Manitou Web Client.pdf
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Hotfix available 06/16/2025: For customers using Media Gateway, we corrected this reported issue: Media Gateway stops receiving complete information to process the menu item to put an account partially on test [00137164] These are the updated rel...
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