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Created On: 09/12/2025
in Manitou Add Ons BoldNet Alarm operations often operate from a set of Standard Operating Procedures (SOPs) that determine how they will respond to each type of alarm received. These SOPs are turned into the step-by-step, automated Action Patterns in Manitou.
Mistake...
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Created On: 09/12/2025
in Manitou Add Ons BoldNet
As an alarm installation company, you understand how you transmit alarm events from the monitored location to your alarm Monitoring Operation. These guides walk through how signals are processed from the Monitored location into Manitou at your al...
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Created On: 09/12/2025
in Manitou Add Ons BoldNet
O nce the customer record loads, it loads to the main customer (Details) page. The first thing you will notice is that there is now more information showing in the left-hand navigator.
These items make up the pages of the customer re...
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Created On: 09/12/2025
in Manitou Add Ons BoldNet
Finding customers in BoldNet is quite simple and can also be highly detailed.
We already covered how to quickly drill into a customer record through your statistics. But, if your customer is not easily accessible in your statistics, it is sti...
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Created On: 09/12/2025
in Manitou Add Ons BoldNet
BoldNet is the new way to access information about your account online. We are excited to share with you the many ways this system can help you do your work better every day, working with your Monitoring Company as they transition to Manitou. ...
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Created On: 09/10/2025
in SIMS We appreciate your business and are committed to making your payment experience as smooth as possible. To help you get started, below are simple step-by-step instructions on how to make a payment on your Manitou account using our secure online...
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We appreciate your business and are committed to making your payment experience as smooth as possible. To help you get started, below are simple step-by-step instructions on how to make a payment via check or wire transfer.
Paying ...
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We appreciate your business and are committed to making your payment experience as smooth as possible. To help you get started, below are simple step-by-step instructions on how to make a payment on your Manitou account using our secure online...
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Created On: 09/09/2025
in SIMS Our goal is to resolve your issues quickly and transparently. This article provides clear instructions on how to initiate requests, who to contact if you feel an issue is not progressing, and when escalation is appropriate. The article covers techni...
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Created On: 09/09/2025
in Manitou - Getting Started Our goal is to resolve your issues quickly and transparently. This article provides clear instructions on how to initiate requests, who to contact if you feel an issue is not progressing, and when escalation is appropriate. The article covers techni...