Popular Articles

  1. Release Notes Manitou 2.1 - Update 45 (May 2025) (Release notes updated October 9, 2025) Updated

    Hotfix available 06/16/2025: For customers using Media Gateway, we corrected this reported issue: Media Gateway stops receiving complete information to process the menu item to put an account partially on test [00137164] These are the updated rel...
  2. Manitou: Action Pattern Creation eLearning

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  3. Standard Icons in Manitou Web Client

    The following are standard options throughout Manitou. Important:  Some options are only visible once you place your pointing device on a card or near a particular field.   Icon Description   Main Menu –...
  4. Manitou Data Entry eLearning

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  5. Alarm Processing Shortcuts

    Certain shortcuts and quick keys pertain only to processing alarms. These shortcuts are typically one letter or a series of letters typed together. Quick keys typically refer to a letter within the action or task item. Once a quick key is pr...
  6. Manitou Advanced Operations eLearning

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  7. Release Notes Manitou 2.1 - Update 41 (April 2024)

  8. Notify AutoText 2.0

    AutoText 2.0 represents a significant upgrade in communication management, offering robust features for both email and SMS notifications. NEW All Notify Actions will now behave in a “Broadcast to All” manner. The previous “Broadcast to A...
  9. Release Notes Manitou 2.1 - Update 42 (July 2024)

  10. Advanced Report Writer - General Use

    Users of the Advanced Report Writer are expected to have a basic knowledge of SQL script writing.  Access to the Manitou Data Dictionary requires a signed Non-disclosure Agreement between the company and Bold Group. Important! If a ...