New Articles

  1. SWS - Tools Menu - Options - General Options

    The General Options contain the general system-related options for accounts, on test, and access. Customer with "Pending" status to be made "Active" upon receipt of a signal This option defines when to set a Customer's status to ...
  2. SWS - Tools Menu - Options - Contact Point Device Defaults

    The Contact Point Device Defaults Options link to the specific values related to add-on features related to contact points (phone numbers, email addresses, etc.).   AutoText The AutoText options define where, what, and how to send messag...
  3. SWS - Tools Menu - Options - Alarm Tracking Options

    The Alarm Tracking Options determin how to manage the alarm processing in order to prevent overlapping dispatch and alarm processing. Alarm Tracking for Operational Mangement The Alarm Tracking options in this section work together to es...
  4. SWS- Tools Menu - Options - Alarm Handling Options

    The Manitou Alarm Handling Options cover all features related to processing alarms in Manitou.   Action Pattern Call List Format Call List contacts display either by name only or Name and Job Title.  This is most often displayed with j...
  5. SWS - Tools Menu - Options - Account Creation and Maintenance

    The Account Creation and Maintenance Options relate to the management of the customer, and all other entity, records within Manitou.  The following notes each option and how they function within Manitou. Auto-generate contract number   ...
  6. February 2025 - Strategies to Automate Your Alarm Comments

  7. Manitou - How to Create a Keyholder General Schedule (02:34)

  8. Manitou - How to Create an Action Pattern for an Emergency Using Prompts (06:15)

  9. Manitou - How to Setup a Programming General Schedule (03:13)

  10. Manitou Training Agendas

    For virtual and onsite Manitou core training agendas, see below: Virtual Manitou Training Agenda Cloud Manitou Training Agenda Local Servers Onsite Manitou Training Agenda 3Day Cloud Manitou Training ...