Processing Alarms

Within Manitou, Alarm Processing begins with Receiving alarms.  Alarm Operators receive alarms in one of three ways: "Cherry-picking" from the Alarm Queue  - Alarm operators click the Alarm within the alarm queue to process.   Auto-...

Upon receipt of an Alarm, alarm operators are taken to the Alarm Handling form .  The Default alarm format is designed to provide operators with all key information for processing alarms.     Header The Web client Header changes color to...

Upon receiving alarms, if available any customer record related comments or notes load.  Review them following company policy.   Review the Alarm Prior to handling the alarm, Alarm operators should review the Alarm in the following order. ...