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Glossary
Manitou - Getting Started17
Release Notes - Manitou Web Client
- Release Notes - Manitou 2.1.X
- How We Evaluate a Feature Request
Manitou eLearning Courses
How To Videos1
Alarm Handling6
Customer Wizard
Data Entry7
Supervisor Workstation
Action Patterns and Enhanced Action Patterns7
Bold Group Webinars
Account Maintenance9
FEP Configuration (Manitou 2.1.0)
Bold Local Utility Service
Bold Launcher
SIMS - Resources
- SIMS - Video Tutorials
- SIMS - Documents
Manitou Add Ons
- Advanced Report Writer
  - Advanced Report Writer - General Use

Processing Alarms

Articles

Within Manitou, Alarm Processing begins with Receiving alarms. Alarm Operators receive alarms in one of three ways: "Cherry-picking" from the Alarm Queue - Alarm operators click the Alarm within the alarm queue to process. Auto-...

Manitou Default Alarm Handling Form New

Upon receipt of an Alarm, alarm operators are taken to the Alarm Handling form . The Default alarm format is designed to provide operators with all key information for processing alarms. Header The Web client Header changes color to...

Processing Alarms New

Upon receiving alarms, if available any customer record related comments or notes load. Review them following company policy. Review the Alarm Prior to handling the alarm, Alarm operators should review the Alarm in the following order. ...