How to Build a New Phoenix00 License File

The following documentation will review the steps to update the Phoenix00.db license file.  

The steps can only update the license file for 3 years at a time.

Overview

The following steps assume the following:

1. The user has access to the server.
2. The user has admin permissions to complete the steps needed.
3. The server is on version 3.4.2.3.
4. A copy of the phoenix00.db file is created before completing the steps below.

Steps:

1. Download the eval_install_3423.exe file and remove the "_3423" from the file name.  
2. On the Phoenix server, copy the renamed file to \phoenix\bin. 

​

3. Open the Command prompt as an Administrator (click on Search>Type in CMD>Right Click on Command Prompt>Click on Run as Administrator>Click Yes if asked to allow changes). 

  

4. When the CMD window opens, type the following: 

CD\Phoenix\Bin     <enter>

eval_install     <enter>

⇒ Window will display all the options available

5. To build the 999 day eval for a CS system, type the following:

eval_install - v CS -e 999 -d 41234 

NOTES:

• The last four numbers of the "-d" option are not important.
• The first number is important:

1 is for phx100

2 is for phx200

3 is for phx1500

4 is all else **most customers will fall into this category**

• Once the correct first number is set, then hit <enter>.

6. When "Phoenix successfully installed" is shown, the phoenix00.db file that is in (X:\phoenix\data) will be overwritten.
7. To verify the update took correctly, type the following in the same CMD window:

C:\Phoenix\bin>readsec       <enter>

**The options in red above will need to show EXACTLY the same information**

8. Once that has been confirmed, perform the following steps:

• Log all users out of Phoenix.
• Open Services on the Server.
• Right Click on A3 Collect (do this on all A3's).
• Select Stop.
• Right Click on A2 - Phoenix Application Server Service.
• Select Stop.
• Once all Services have stopped, Right Click on A2.
• Select Start.
• Do the same to restart all A3's that were stopped.
• Have all users log back in.

9. Open the appsrv.log located in X:\Phoenix\tmp\log and verify the new expiration date.